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Trend Micro Web Page Cannot Be Displayed


In the SMB virtual directory, select Properties. Unable_to_Access_the_Web_Console Unable to Access the Web Console This section discusses the possible causes for being unable to access the Web Console. Copyright © 2003-2010 Trend Micro Incorporated. Virtual Directory Settings There may be a problem with the virtual directory settings if you are running the Web Console on an IIS server and the following message appears: The page http://rinfix.com/trend-micro/trend-micro-web-console-page-cannot-be-displayed.html

Internet Information Services (IIS) This message may appear when either of the following addresses is used to access the console: http://{server name}/SMB/ http://{server name}/SMB/default.htm However, the console may open without any See your Web server documentation for details. Select the Virtual Directory tab and change the execute permissions to Scripts instead of none. To enable scripts: Open the Internet Information Services (IIS) manager.

Trend Micro Web Console Page Cannot Be Displayed

Also, change the execute permissions of the client install virtual directory. All rights reserved. If you are using SSL, verify that the SSL certificate is still valid. SSL Certificate Also, verify that your Web server is functioning properly.

Browser Cache If you upgraded from a previous version of WFBS, Web browser and proxy server cache files may prevent the Web Console from loading. Clear the cache memory on your browser and on any proxy servers located between the Trend Micro Security Server and the computer you use to access the Web Console.